Curriculum English

Curriculum  Vitae – Cliff  Baaij



Full name: Clifton  Baaij
Address: Bekkerstraat 81, 3572SC UTRECHT
Mobile: 06 54685641
Date of birth: 18 December 1960

Driver’s license:


Dutch BE, 1981

Core skills and mission, briefly:

A proactive  and dedicated colleague, creative, with strong analytical skills and a solution-oriented approach and perspective. I am social, and have consistently developed strong connections with colleagues across the world. Always responsible for my own achievements, I am an inquisitive person who enjoys learning new challenges, as will my environment.

The past years I developed myself in companies like Achmea and Zorg van de Zaak Netwerk, and as a core business service provider in many others, implementing and coaching on health care services.

In addition, I have made my hobby my second job. In my spare time I work as a free lance Performing Arts photographer, hitching from one show, concert or event, to another.

⋆ IT support and Presentation
⋆ BISL and ITIL skilled
⋆ Key account support
⋆ Mediation
⋆ Long term customer relationships
⋆ Project Support
⋆ Post editing and image design

I’m always open to new challenges to expand my career path.
Please don’t hesitate to connect with a personal message or send me an e-mail.



2011 – 2015 Zorg van de Zaak / ArboVitale – Last position.
Responsibility Account expert at AchmeaVitale / ArboVitale. The Account expert is end responsible for all control on existing and new Contracts and Agreements between Key and Major accounts and ArboVitale: quality, financial, operational and legal.  For the business the Account expert acts such as a conscience, for the Customer such as a mediator regarding contract services and requirements and risk issues.
Achievements In this function I have made my employer aware, existing customer satisfaction has a higher priority compared to efforts on acquisition and market share.
Skills Recognise and define problems. Invent and implement solutions. Familiar with WvP and the General European Union sick leave Regulations and Authority specific.
2006 – 2011 AchmeaVitale
Responsibility Data logistics consultant at Achmea Arbo. In this function I was responsible all Data transport  between Key Account Companies (HR Applications)  and  Achmea (Claim & Insurance Applications). My commitment for a technical standard link has had a positive result.
Achievements Execute an XML Standardisation for Data Traffic between 500+ Companies and Health Care Providers.
Skills Develop knowledge and commitment

2001 – 2006


Achmea Insurance

Responsibility Security manager at Achmea Inkomensverzekeringen.
Achievements I have developed a the Achmea SZ Data Protection policy and a Business and IT Continuity And Contingency Plan as well,  including full fall-back. Internal and external audits for  NEN/ISO 27001.
Skills Discipline – commitment

1999 – 2001


Application manager UWV / GAK Holding

Responsibility Maintaining requirements and releases of an Insurance Application, contracts as well as claims.
Skills Open-minded, logical and active

1994 – 1999


NL Justice Department  / Correctional Authority

Responsibility Teacher at the Program School affiliated to he Detention Centre in Zeist.
Achievements I developed a short term social skills training  program including video feedback

1984 – 1994


NL Justice Department  / Correctional Authority

Responsibility Sociotherapist in a Detention Centre for juveniles “De Lindenhorst”  in Zeist.
Skills Stress resistant – team player – involved

1982 – 1984


NL Defense Department / Ground Forces

Responsibility This period started as duty services for  the Dutch Armed Forces. I finished as a Contract Sergeant, deployed at the Military College HKS  in The Hague.
Achievements Sergeant Instructor Medical Troops for UNIFIL Lebanon.  Executing a Short term training program for Dutch ground forces, to be stationed in Lebanon and the Sinaì.
Skills Leadership, communication and presentation

1979 – 1982


St. Lukas Hospital Apeldoorn / Nursery school

Responsibility My me has given a good picture to learning agreement at a pair hospitals Purmerend and Apeldoorn of the intramural care and the administrative processes in these institutions.
Skills Creative and eager to develop

Additional experience 1999

Detached KLM Cabin & Service – Rabobank International –  KPN Telecom

School & College:

1988 – 1991

1984 – 1988

College of Amsterdam – Social work / Residential.  Succeeded in 1990,

Driebergen College of Social Studies De Horst –  Social Work / Non Residential Social Work. Succeeded in 1988,

1979 – 1982 Male Nurse  Practitioners College   SGO in Zaandam.
1979 – 1981 De Nederlandse Fotovakschool Base Study and  InStudio in Apeldoorn
1973 – 1979 High School – Koninklijke Scholengemeenschap in Apeldoorn. Succeeded 1979.

Courses & Training

2012 Time management – Achmea Academy (Schouten)
2010 BISL foundation – Achmea Academy (CAP Gemini)
2004 ITIL Security management – Achmea Academy (CAP Gemini)
2004 Information technology (ITIL foundation) – Achmea Academy (CAP Gemini)
2002 AMBI HG1 – Achmea Academy (CAI)
2006 Adobe design and 3D studio maximum – Photogram Amsterdam


Dutch Native speaker
English Good
German Sufficient in word and writing



Collective energy and creativity to win.

Management Sufficient
Applications MS Excel, MS Access. SQL, Lightroom 4
Sufficient on HTML5, sufficient with SQL
Advanced IT user
Specific Applications Sick leave Track & Trace Applications:  Advanced user for training and consultancy.

Additional activities and interests

Photographer  3voor12  Popronde – Freelance photographer
Member  De Bouwsteiger – Utrecht

Member Taskforce Education PvdA – Utrecht City Council

Performing arts photography / Image Design & After edit
Hockey – MMHC Voordaan – Coach JC


ArboVitale Mr. Leo van Veen (Account expert ArboVitale) 0655120993
Achmea SZ Mr. Jaap van Hattum (Informatiemanager Achmea Schade & Inkomen) 0623576002