Curriculum English
Curriculum Vitae – Cliff Baaij
Personal
| Full name: | Clifton Baaij |
| Address: | Bekkerstraat 81, 3572SC UTRECHT |
| Mobile: | 06 54685641 |
| E-mail: | info@cliffbaaij.nl |
| Date of birth: | 18 December 1960 |
| Nationality
Driver’s license: |
Dutch
Dutch BE, 1981 |
Core skills and mission, briefly:
A proactive and dedicated colleague, creative, with strong analytical skills and a solution-oriented approach and perspective. I am social, and have consistently developed strong connections with colleagues across the world. Always responsible for my own achievements, I am an inquisitive person who enjoys learning new challenges, as will my environment.
The past years I developed myself in companies like Achmea and Zorg van de Zaak Netwerk, and as a core business service provider in many others, implementing and coaching on health care services.
In addition, I have made my hobby my second job. In my spare time I work as a free lance Performing Arts photographer, hitching from one show, concert or event, to another.
Specialties:
⋆ IT support and Presentation
⋆ BISL and ITIL skilled
⋆ Key account support
⋆ Mediation
⋆ Long term customer relationships
⋆ Project Support
⋆ Post editing and image design
I’m always open to new challenges to expand my career path.
Please don’t hesitate to connect with a personal message or send me an e-mail.
✉ info@CliffBaaij.nl
Experience
| 2011 – 2015 | Zorg van de Zaak / ArboVitale – Last position. |
| Responsibility | Account expert at AchmeaVitale / ArboVitale. The Account expert is end responsible for all control on existing and new Contracts and Agreements between Key and Major accounts and ArboVitale: quality, financial, operational and legal. For the business the Account expert acts such as a conscience, for the Customer such as a mediator regarding contract services and requirements and risk issues. |
| Achievements | In this function I have made my employer aware, existing customer satisfaction has a higher priority compared to efforts on acquisition and market share. |
| Skills | Recognise and define problems. Invent and implement solutions. Familiar with WvP and the General European Union sick leave Regulations and Authority specific. |
| 2006 – 2011 | AchmeaVitale |
| Responsibility | Data logistics consultant at Achmea Arbo. In this function I was responsible all Data transport between Key Account Companies (HR Applications) and Achmea (Claim & Insurance Applications). My commitment for a technical standard link has had a positive result. |
| Achievements | Execute an XML Standardisation for Data Traffic between 500+ Companies and Health Care Providers. |
| Skills | Develop knowledge and commitment |
|
2001 – 2006 |
Achmea Insurance |
| Responsibility | Security manager at Achmea Inkomensverzekeringen. |
| Achievements | I have developed a the Achmea SZ Data Protection policy and a Business and IT Continuity And Contingency Plan as well, including full fall-back. Internal and external audits for NEN/ISO 27001. |
| Skills | Discipline – commitment |
|
1999 – 2001 |
Application manager UWV / GAK Holding |
| Responsibility | Maintaining requirements and releases of an Insurance Application, contracts as well as claims. |
| Achievements | |
| Skills | Open-minded, logical and active |
|
1994 – 1999 |
NL Justice Department / Correctional Authority |
| Responsibility | Teacher at the Program School affiliated to he Detention Centre in Zeist. |
| Achievements | I developed a short term social skills training program including video feedback |
| Skills | |
|
1984 – 1994 |
NL Justice Department / Correctional Authority |
| Responsibility | Sociotherapist in a Detention Centre for juveniles “De Lindenhorst” in Zeist. |
| Achievements | |
| Skills | Stress resistant – team player – involved |
|
1982 – 1984 |
NL Defense Department / Ground Forces |
| Responsibility | This period started as duty services for the Dutch Armed Forces. I finished as a Contract Sergeant, deployed at the Military College HKS in The Hague. |
| Achievements | Sergeant Instructor Medical Troops for UNIFIL Lebanon. Executing a Short term training program for Dutch ground forces, to be stationed in Lebanon and the Sinaì. |
| Skills | Leadership, communication and presentation |
|
1979 – 1982 |
St. Lukas Hospital Apeldoorn / Nursery school |
| Responsibility | My me has given a good picture to learning agreement at a pair hospitals Purmerend and Apeldoorn of the intramural care and the administrative processes in these institutions. |
| Skills | Creative and eager to develop |
|
Additional experience 1999 |
|
| Detached | KLM Cabin & Service – Rabobank International – KPN Telecom |
School & College:
| 1988 – 1991
1984 – 1988 |
College of Amsterdam – Social work / Residential. Succeeded in 1990,
Driebergen College of Social Studies De Horst – Social Work / Non Residential Social Work. Succeeded in 1988, |
| 1979 – 1982 | Male Nurse Practitioners College SGO in Zaandam. |
| 1979 – 1981 | De Nederlandse Fotovakschool Base Study and InStudio in Apeldoorn |
| 1973 – 1979 | High School – Koninklijke Scholengemeenschap in Apeldoorn. Succeeded 1979. |
Courses & Training
| 2012 | Time management – Achmea Academy (Schouten) |
| 2010 | BISL foundation – Achmea Academy (CAP Gemini) |
| 2004 | ITIL Security management – Achmea Academy (CAP Gemini) |
| 2004 | Information technology (ITIL foundation) – Achmea Academy (CAP Gemini) |
| 2002 | AMBI HG1 – Achmea Academy (CAI) |
| 2006 | Adobe design and 3D studio maximum – Photogram Amsterdam |
Skills
| Dutch | Native speaker |
| English | Good |
| German | Sufficient in word and writing |
|
Teamwork |
Collective energy and creativity to win. |
| Management | Sufficient |
| Applications | MS Excel, MS Access. SQL, Lightroom 4 |
| Sufficient on HTML5, sufficient with SQL | |
| Advanced IT user | |
| Specific Applications | Sick leave Track & Trace Applications: Advanced user for training and consultancy. |
Additional activities and interests
| Photographer 3voor12 Popronde – Freelance photographer |
| Member De Bouwsteiger – Utrecht
Member Taskforce Education PvdA – Utrecht City Council |
| Performing arts photography / Image Design & After edit |
| Hockey – MMHC Voordaan – Coach JC |
Reference
| ArboVitale | Mr. Leo van Veen (Account expert ArboVitale) 0655120993 |
| Achmea SZ | Mr. Jaap van Hattum (Informatiemanager Achmea Schade & Inkomen) 0623576002 |
